Privacy Policy

Last updated: 30/10/2025

At Reverie Dawn, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website, make a purchase, or contact us.

1. Who We Are

Reverie Dawn, is a UK-based independent brand creating sustainable, hand-painted headscarves inspired by addiction recovery and renewal.
Website: www.reverie-dawn.com
Email: enquiries@reveriedawn.co.uk
Address: 50 Chapel Street, Manchester, M50 2BT

We are the data controller responsible for your personal data under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

2. What Information We Collect

We may collect and process the following types of information:

Personal details such as your name, email address, phone number, and postal address.

Payment information (processed securely by Wix Payments – we do not store payment details).

Order history and communication records.

Website usage data (via cookies and analytics tools) to help us improve our site and user experience.

3. How We Use Your Information

We use your data to:

Process and deliver your orders.

Respond to enquiries or customer service requests.

Send updates, promotions, or newsletters (only if you’ve opted in).

Improve our products, website, and marketing communications.

Comply with legal obligations, such as accounting or tax requirements.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

Contract: to fulfil your order or service request.

Consent: when you agree to receive marketing or communications.

Legal obligation: to comply with financial or regulatory requirements.

Legitimate interest: to operate and improve our website and business.

5. Sharing Your Data

We only share your information with trusted third-party providers that help us run our business, such as:

Wix (website hosting and forms)

Payment processors (PayPal, Wix Payments, or Stripe)

Delivery and postal services

These providers only use your data to perform agreed services and are obligated to protect it.

6. Cookies

Our website uses cookies to improve user experience and analyse site performance. You can control or disable cookies in your browser settings at any time.

7. How Long We Keep Your Data

We keep your personal data only for as long as necessary for the purposes for which it was collected, including any legal, accounting, or reporting obligations.

8. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.

Request correction or deletion of your data.

Withdraw consent for marketing communications.

Object to or restrict certain types of processing.

Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.

To exercise your rights, please contact us at enquiries@reveriedawn.co.uk .

9. Data Security

We use secure technologies and follow best practices to protect your personal data against loss, misuse, or unauthorised access.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the date of the most recent revision clearly shown above.

Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: enquiries@reveriedawn.co.uk
Address: 50 Chapel Street, Manchester, M50 2BT
Reverie Dawn – For the dreamers, the survivors and the ones finding their way back to themselves.